Managed IT Services
Break out of Break-Fix! Fortify’s Managed IT Services can handle all of your day to day IT needs– effectively freeing up your time to focus on more strategic tasks! With proactive monitoring and maintenance, your IT will become more predicable when it comes to reliability and cost.
Examples of this Service:
- Remote and on-site user support (“How do I…” or “This isn’t working”)
- Desktop/laptop support, monitoring, and maintenance
- New employee on-boarding
- Software updates & patching
- SaaS application administration: email, O365, anti-virus, etc.
- On-prem/cloud server support, monitoring, and maintenance
- Network device support, monitoring, and maintenance
- Data backups and restores
Pricing options include blocks of hourly support and monthly support agreements.
Project-Based IT Services
Our Project-Based IT Services provide a pre-defined set of objectives and deliverables tailored to your business needs. The scope of work, timelines, and budget are outlined and agreed upon pre-engagement. Projects follow industry standard project management approaches Fortify’s project-based services are designed and engineered with cybersecurity at the forefront in order to mitigate risk for IT resources and the organization as a whole.
Examples of this Service:
- Desktop Solutions – new installations, upgrades, end-of-life replacement
- Network Solutions – new installations, upgrades, end-of-life replacement, tuning
- Server Solutions – new installations, upgrades, end-of-life replacement, tuning
- Cybersecurity Solutions – user awareness training, vulnerability assessments, compliance auditing, internal/external security monitoring, physical security assessments
- Business Operations Support –SaaS tool assessments, enterprise architecture design, office moves, expansion projects
- Asset Management – procurement, reconciliation, vendor contract support
- Virtual CIO – budgeting support, business continuity planning, policy creation, strategic planning, executive level reporting
Pricing options include flat hourly rates or inclusive project rates.